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After a successful first year, Wilson County’s iGov Employee Learning Experience has kicked off with 12 new participants.
The yearlong academy gives county staff the opportunity to learn about the work of other employees ranging from the tax office and the register of deeds to first responders, schools and agriculture.
“County government is citizen-focused,” said Assistant County Manager Ron Hunt. “Staff will learn about all departments while visiting different locations and experiencing the different aspects of county government. We want our professional family to understand county government and to always work toward improving the citizen experience.”
The idea for iGov came about when Hunt and County Manager Denise Stinagle were brainstorming in late 2016 about ways for employees to understand the broader picture of county government. From there, they developed the iGov program and enrolled the first class to start in January of 2017.
“iGov was an exceptional experience and an excellent source of knowledge,” said technology support specialist Juan Garcia, who graduated with the first class.
The new participants come from a variety of departments within the county and have all committed to spending a few hours each month touring and learning about various government functions and responsibilities.
“iGov was an exceptional experience and an excellent source of knowledge,” Garcia said.
During a recognition of 2017 graduates at the November county Board of Commissioners meeting, Chairwoman Bobbie Jones thanked the participants for investing the time and energy in iGov.
“We initiated iGov last year and we received positive feedback from employees to continue this as professional growth,” said Stinagle. “So we are thrilled to start this second year and to continue to build our capacity of learning and serving our citizens.”